Serving Asheville and surrounding Western North Carolina communities
Property Spa
How we collect, use, and protect the information you share with us
Effective Date: August 22, 2026
We collect the information we need to answer your questions, quote your project, and do great work at your property. We use trusted service providers to run our website and business, we take reasonable steps to keep your information safe, and we do not sell your personal information. If you ever want to know what we have on file, just ask.
Property Spa is a locally owned exterior cleaning, deck restoration, staining, and sealing company owned and operated by Dan Signor. We serve Asheville and the surrounding Western North Carolina communities, and this website is operated at BookAPropertySpa.com.
This Privacy Policy explains what information we may collect through our website and business operations, how that information is used, and the choices available to you.
We collect information you voluntarily submit through our contact forms, free estimate requests, referral or partner forms, booking and scheduling forms, photo uploads, email, text messages, and phone calls. This may include:
Please only submit information you are comfortable sharing with us. You do not need to include sensitive personal details in a form message in order to receive an estimate.
Some phone numbers displayed on this website may be tracked numbers used to understand how customers find us and to improve our service. If you call or text a tracked number, we and our call-tracking providers may collect and store call metadata such as the phone number you called from, the number you dialed, the date and time of the call, the call duration, your general geographic area, the marketing source or web page associated with the call, and whether the call was answered.
Calls may be recorded or transcribed for quality, training, estimating accuracy, and recordkeeping purposes where permitted by law. If a call is being recorded, you may ask us not to record it, or you may end the call and contact us by email instead.
When you visit BookAPropertySpa.com, certain information may be collected automatically by our website hosting, analytics, and measurement tools, including:
Our website may use cookies, pixels, tags, local storage, and similar technologies to remember your preferences, keep forms working correctly, retain promotional or referral codes you have used, measure website performance, and understand which marketing efforts bring customers to us.
Most browsers allow you to refuse or delete cookies through their settings. Blocking cookies may affect how some parts of the website function, such as remembering a promotional code you clicked.
We may use analytics providers, conversion-tracking tools, call-tracking providers, advertising platforms, and other measurement services to understand how visitors use our site and how well our marketing performs. These tools may collect website usage data and, in some cases, associate a form submission or phone call with the marketing source that led to it.
This information is used for our own business and marketing purposes. We do not use it to make decisions that produce legal effects about you.
We use the information described above to:
If you provide your phone number or email address and agree to be contacted, we may contact you about your request, estimate, appointment, or completed work. Message and data rates may apply for text messages. You may opt out of marketing messages at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us directly. We may still send you messages necessary to complete a job you have scheduled.
We may share information with trusted third-party service providers who help us operate our business. These may include:
These providers are given access only to the information reasonably needed to perform their work for us, and they are expected to protect it and use it only for that purpose.
Property Spa does not sell your personal information. We do not rent or trade customer lists. Information collected through this website is used to operate our business and serve our customers.
We may disclose information when we reasonably believe it is necessary to comply with a law, regulation, subpoena, court order, or lawful government request; to enforce our agreements or Terms of Service; to investigate suspected fraud or misuse; or to protect the rights, property, safety, or legal interests of Property Spa, our customers, our crew, or the public.
If our business is ever sold, merged, or reorganized, customer information may be transferred as part of that transaction, subject to this Privacy Policy.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, including access controls on our customer records and secure form submission. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security. You submit information to us with that understanding.
If you believe your information has been compromised, please contact us using the information at the bottom of this page.
We keep information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, completing and warranting work, maintaining customer and service records, resolving disputes, preventing fraud, and meeting business, legal, tax, accounting, insurance, and recordkeeping obligations. Retention periods vary depending on the type of information and the purpose it serves.
You may contact us at any time to ask what information we have about you, request a correction, request deletion, or ask us to stop contacting you. Where applicable under law, we will honor those requests. We may need to verify your identity before acting on a request, and we may keep certain information when we are required or permitted by law to do so, such as records related to completed work, payments, or taxes.
Depending on where you live, you may have additional rights under your state's consumer privacy law, such as the right to know what personal information is collected, the right to request access or a copy, the right to request correction or deletion, the right to opt out of the sale or sharing of personal information or targeted advertising, and the right not to be discriminated against for exercising those rights.
Not every privacy law applies to every business. Where applicable under law, Property Spa will honor these rights. As noted above, we do not sell personal information. To make a request, contact us using the information below and tell us which state you reside in and what you are asking for.
This website and our services are intended for adults. The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.
Our website may link to third-party websites, review platforms, social media pages, mapping services, or payment pages. We do not control those websites and are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies of any third-party site you visit.
We may photograph work performed at a property for quality control, documentation, estimating, training, and marketing purposes. Marketing photos generally show the property or surface only and are not published with your name or full street address. If you prefer that photos of your property not be used in marketing, just let us know and we will honor that request.
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or the law. When we do, we will update the effective date at the top of this page. Continued use of the website after an update means you accept the revised policy.
Property Spa operates from North Carolina and serves customers in Asheville and surrounding Western North Carolina communities. This website is intended for visitors in the United States. Depending on where you live, you may have additional privacy rights under the laws of your state or jurisdiction, and nothing in this policy limits rights you have under applicable law.
Property Spa — Attn: Privacy, Asheville, North Carolina. Call (828) 215-9657 or email Dan@bookapropertyspa.com. You can also review our Terms of Service.
